Frequently Asked Questions About Roofing & Exteriors

We specialize exclusively in six core services: roof installation, roof tear-off, gutter installation, new construction roofing, residential roofing, and commercial roofing. Whether you’re a homeowner or builder, our team delivers clean, timely, and professional results on every project. As a family-owned, locally rooted company, our service is tailored to the specific climate and property needs in Three Rivers and the broader Southwest Michigan region.

Our 'pay when you’re happy' approach means you don’t pay a deposit before work begins in most cases. Instead, you pay only after the project is completed to your satisfaction. This policy shifts risk away from the customer and ensures our team meets the Thompson standard of quality and craftsmanship. We believe this model builds trust, eliminates surprises, and gives you confidence from the first handshake to final inspection.

Our 15-year workmanship warranty covers any installation-related issues at no additional cost, significantly exceeding the industry standard. Unlike material-only warranties, our coverage ensures our labor and installation methods are protected, giving you long-term peace of mind. We’re also certified CertainTeed installers, so you may qualify for extended material warranties, adding another layer of protection for your investment.

Yes, gutter installation is one of our six core services. We install high-performance gutter systems designed to withstand Michigan’s freeze-thaw cycles, protecting your foundation from water damage. While we use only the best materials for the climate, specific gutter types and materials (such as seamless aluminum or specialty profiles) are always discussed during your consultation to ensure optimal fit and performance for your property.

Expect clear communication, professional crews, and a clean jobsite. We never recommend shingle overlays—instead, we perform full tear-offs to ensure a long-lasting, code-compliant roof. Our team manages debris removal, inspects decking, and installs your new roof using the latest CertainTeed systems. We finish with a thorough clean-up and a final walk-through, so you’re never left with surprises—just results you can trust.

We are proudly headquartered in Three Rivers and serve all of Southwest Michigan. Our family has lived and worked here since 1984—and our presence in local businesses (coffee shops, cleaning, machining) shows we’re invested in the community’s future. Local ownership means you get direct access to decision-makers, flexible scheduling, and a team that stands behind every project long after the trucks leave your driveway.

Residential roofing typically involves shingle or metal systems customized for homes, while commercial roofing may require flat roofing or specialized metal applications for offices, retail spaces, or agricultural buildings. Our team has the technical depth to handle both, meeting Michigan building codes and addressing unique site challenges. We provide tailored recommendations to ensure your roof protects your most valuable asset, whether it’s your home or business.